FAQs

Orders

When will I receive my order?

Can I cancel my order?

What if my order is delayed?

My tracking number is not updating—what should I do?

Shipping & Delivery

Does Artier offer free shipping?

Can I change my shipping address after ordering?

Returns, Exchanges & Replacements

Can I return or exchange an item?

What conditions must be met for a return/exchange?

What if my requested exchange item is out of stock?

How long does the exchange process take?

Product Details & Customization

Are Artier artworks printed or handmade?

Can I print my own photos or artwork on canvas?

Are Artier canvases framed?

Product Care & Maintenance

Will my Artier canvas print fade over time?

How should I care for my Artier canvas print?